holychode Said:
Dear Lady who came in ten minutes before closing last night:
Thank you for running into my store at the last minute and ordering a coffee carafe for twelve people while on your cellphone.
Yes, the coffee machine had already been cleaned and shut down, so you can understand the look on my face when you proceeded to bark at me about "how long this would take" during a break in your personal conversation.
You can also understand my tone of voice when I replied "Listen lady, your lack of planning is not my problem" and why I was so surprised when you insisted in your OWN tone of voice that you "were on the road, and had no possible way of calling ahead of time".
I'd like to note that I observed from your conversation that you were the owner of a competing coffee shop, and you had somehow fucked up your own coffee order, so now you were taking our coffee to sell in your shop.
So you'll understand, of course, when your customers return to you to tell you that the coffee is cold.
It is cold, wench. I gave you the old shit.
And I gave myself a nice $10.00 tip on your AMEX.
You signed the receipt and everything, because you were so involved in your phone conversation.
So THANKS. WE APPRECIATE YOUR BUSINESS.